About Us

Built for AI.
Owned end to end.

We build AI native voice infrastructure for businesses. Not a white label. Not a bolt-on. The system was designed for AI from the start.

What We Do

Built for AI. Owned end to end.

Assist Telecommunications builds and operates a business phone system that was designed for AI from the ground up. Your team works on it the same way they would any phone system. AI employees work on it too, as real extensions, taking and making calls alongside your people.

We are a registered communications provider in both the UK and the US. We own the network layer, the software layer, and the AI layer. That is what makes AI voice work on live calls, where bolt-on AI fails.

We own every layer of the stack - network, software, and AI

AI employees run as real extensions, not wrappers around old switch logic

Every call, human or AI, lands in one analytics layer

Registered with Ofcom in the UK and the FCC in the US

UK and US Registration

Registered in the UK and the US

We are not a reseller working under a third-party licence. Both entities are independently registered with their national telecommunications authority.

UK and Europe

Assist Telecommunications Ltd

Ofcom registered communications provider. Serves UK and European markets.

United States

Assist Telecommunications USA LLC

FCC registered communications provider. Serves US markets with domestic numbers.

Who We Serve

Industries that rely on calls

Healthcare

HIPAA-compliant call handling, booking, and patient communication

Financial services

PCI-DSS Level 1 and full audit trails for regulated calls

Retail and e-commerce

High volume inbound with AI triage and outbound campaigns

Legal

Intake, routing, and call recording with full compliance

Hospitality

Booking, concierge, and overflow AI for front-of-house

Any enterprise with call volume

If calls are central to your operation, we are built for you

The Proof

At scale, in production, in regulated sectors

The platform already processes more than 2 million calls a month across the Assist brand family, in sectors where data handling errors are not acceptable.

2M+ calls per month across the Assist brand family

SOC 2 Type II certified

ISO 27001:2022 certified

HIPAA compliant

PCI-DSS Level 1 compliant

GDPR compliant

Ofcom registered (UK and Europe)

FCC registered (US)

Meet Our Founders

The people behind it

Two founders, combined 50+ years building businesses others said could not exist.

Oliver Codrington
Co-Founder
Healthcare practice operations experience. Brings deep knowledge of regulated sectors, patient communication workflows, and the operational complexity AI must navigate to replace human call handling without degrading outcomes.
Paul Hanner
Co-Founder
40 years in technology. Pioneered UK computer hardware and built the first UK music promotions website. Has spent decades building technology businesses that others said could not exist. Leads product direction and commercial strategy.