A cloud business phone system, built for AI
- Your people and your AI employees on the same system, inbound and outbound
- Voice, web chat, email, social, and WhatsApp handled in one place
- UK and US numbers, with porting handled during onboarding
- Deploy on one site, across many, or as a full contact center
- Runs alongside the phone system you have, or replaces it
Assist Telecom is a cloud business phone system, with web chat, email, social, and WhatsApp built into the same platform. Your team and your AI employees handle every channel from one place, on UK and US numbers. It runs in the cloud or hybrid, on one site or many, alongside your current system or in place of it.
Everything a modern phone system does
All the features your team expects from a business phone system, with AI running as a native part of it, not a layer bolted on top.
- Calls on desktop, mobile, and desk phone
- Routing, queues, IVR, and voicemail to email
- Call recording, transcription, and notes on every call
- Encrypted team messaging built in
- One number, routed to a person or an AI employee, your call
Not just voice. Every channel.
Your customers do not only call. Your team and your AI employees handle every channel from one platform. Every conversation lands in the same analytics and audit trail.
Voice
Inbound and outbound
Web chat
Live and AI-handled
Unified inbox
Social
All major platforms
Business messaging
API channels
Add any channel
Built for AI, not adapted for it
AI employees sit on real extensions, take the same calls, and read from the same data as your team. That is the difference between a phone system built for AI and an old one with AI bolted on.
UK and US numbers, one platform
Local, national, and non-geographic numbers in the UK. US numbers across the area codes you need. Keep the numbers you already have. We handle porting during onboarding.
Already have carrier trunks in place? We can connect them.
Deploy it your way
Single site
One office, fully managed in the cloud
Multi-site
Multiple locations under one system and one set of controls
Contact center
Inbound and outbound at scale with full agent management
Cloud or hybrid
Full cloud, or keep some infrastructure on-site where required
Alongside your current system
Add Assist Telecom without replacing what you already have
Full replacement
Move everything across with number porting during onboarding
Reliability and security
Built for resilience, with call failover and full compliance for regulated industries.
Common questions
Tell us how your calls run today
Bring us your current setup and what you want AI to take off your team. We show you the outcome first, then how we get there.